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Process

How It Works

A straightforward workflow for WordPress fixes and specialist support: clear scope, specialist work, and a defined approval step.

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How it works

Getting Help Is Simple

  1. Tell Us About Your Website

    Share your site address, what is wrong, and what you need. No technical diagnosis required.

  2. Our Experts Handle the Work

    A specialist confirms the scope and price, then does the work while you follow progress in your ticket.

  3. Keep Your Website Running Smoothly

    Review the result, then add a maintenance plan if you want ongoing care.

Support options

Choose the Right Support for Your Website

Fix one problem now, or let us look after your site every month.

Developer fixing code on a laptop

Something is broken

One-Time WordPress Fix

Pay once to get a specific problem solved. Best for an error, a broken page, or a plugin conflict you need fixed now.

  • Scope and price confirmed before work starts
  • No subscription required
  • Backed by the Service Guarantee
Business owner working on her website at a desk

Prevent problems

Ongoing WordPress Maintenance

A monthly plan that keeps your site updated, backed up, and monitored, with support included for covered topics.

  • Routine core, plugin, and theme updates
  • Scheduled backups and uptime monitoring
  • Fair-use support for covered issues

Need Help With Your WordPress Website?

Tell us what is going on. We confirm the scope and price before any work begins.